How to download address book in Outlook?

In general, the offline address book for an Exchange account will be updated automatically in Outlook. Besides, you can choose to manually download the offline address books for your own needs. In this article, I will show you how to manually download address books in Outlook.

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Download chrome windows file on mac. Outlook Address Book This address book does not require you to use an Exchange account. The Outlook Address Book is created automatically and contains the contacts in your default Contacts folder that have either email addresses or fax numbers listed. These contacts are displayed in the Address Book dialog box when you click Contacts in the Address Book list.

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Download address book in Outlook 2010 and 2013

In Microsoft Outlook 2010 and 2013, you can easily download the offline address book of your Exchange account with following steps.

Step 1: Select any folder of Exchange account in the Navigation Pane, and then click the Send/Receive Groups > Download Address Book on the Send / Receive tab. See screen shot below:

Note: In Outlook 2010 and 2013, you can also find out the Download Address Book command with clicking the File > Info > Account Settings > Download Address Book.

Step 2: In the popping up Offline Address Book dialog box, click the Choose address book box and select the address book you will download, and then click the OK button.

Note: Normally the option of Download changes since last Send/Receive is checked. And you can change the options in the dialog box above based on your needs.

Then the Outlook Send/Receive Progress dialog box comes out. This dialog box will be closed automatically after send/receive progress completing.

Download address book in Outlook 2007

If you are using Microsoft Outlook 2007, the following steps will walk you through downloading the offline address book of your Exchange account at ease.

Step 1: Click the Tools > Send/Receive > Download Address Book.

Step 2: In the Offline Address Book dialog box, click the Choose address book box and select the proper address book from the drop down list, and then click the OK button.

Note: By default, the option of Download changes since last Send/Receive and option of Full Details are checked. And you can change the options according to your own needs.

Then it will open the Outlook Send/Receive Progress dialog box, which will be closed automatically after the send/receive progress completing.

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I might have a problem with my Offline Address Book in Outlook.

For me, new colleagues are not showing up and the contact pictures aren’t displaying either. They do for my colleague sitting next to me, so I don’t think it is a server misconfiguration or something like that.

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Is there any way I can force a manual update of the Offline Address Book (OAB) in Outlook or reset it completely otherwise?

In general, Outlook will automatically update the Offline Address Book (OAB) for Exchange accounts once every 24 hours.

When it didn’t or when you want to make sure you do have the latest OAB available, you could manually trigger an update from within Outlook as well.

If the update mechanism appears to be broken for you, it could be because of a corruption in your OAB or in your mail profile. In that case, you can completely reset it by deleting the files making up the OAB or by recreating your mail profile.

Update OAB from within Outlook

Rather than waiting 24 hours for Outlook to update the Offline Address Book on its own, you can force an update via the Send/Receive menu button.

• Outlook 2007 and previous
  Tools-> Send/Receive-> Download Address Book…
• Outlook 2010, Outlook 2013 and Outlook 2016
  tab: Send/Receive> Send/Receive Groups-> Download Address Book…

You can manually update your OAB rather than to wait 24 hours.

You can disable the option “Download changes since last Send/Receive” to make sure you get a complete fresh copy of the OAB but this could take longer to download.

In Outlook 2010 and previous, it is recommended to leave the option “Full Details” enabled. In Outlook 2013 and Outlook 2016, you’ll find that this option is no longer available as full details are also used to build the Contact Card.

Delete the OAB files

Another way to make sure that you get a fresh copy of the OAB is by renaming the oab-files to .old when Outlook is closed.

They are stored in the following location:

• Windows XP
  C:Documents and Settings%username%Local SettingsApplication DataMicrosoftOutlook
• Windows Vista, Windows 7, Windows 8 and Windows 10
  C:Users%username%AppDataLocalMicrosoftOutlook

You can paste the path mentioned above in the Address Bar of Explorer to quickly open the location.

When you are using Outlook 2010, Outlook 2013 or Outlook 2016, you’ll find a folder called Offline Address Books which itself holds subfolders with named after Account GUIDs. When you have multiple Exchange accounts configured, you’ll find a folder for each account that you have. The quickest and most thorough method is to simply rename the Offline Address Books folder by appending .old behind it.

When you use Outlook 2007 or previous, you’ll have to rename the individual oab-files instead. There are 6 of them:

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• uanrdex.oab
• ubrowse.oab
• udetails.oab
• updndex.oab
• urdndex.oab
• utmplsts.oab

After deleting the files, make sure you trigger a manual update from within Outlook as described above.

Download Address Book In Outlook + Office 365

Note: The “u” in front of each file name stands for “Unicode”. If you are still using Outlook 2002/XP or earlier, the file names are not prefixed with a “u” as the OAB files are stored in ANSI format.

Recreating the mail profile

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If you are still having issues with your OAB afterwards or if the files aren’t being recreated after a manual update, it is very likely that your OAB issues are rooted deeper in your mail profile. In that case, it is recommended to recreate your mail profile.

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